Self-service Support

After-Sales Policy

• • Free warranty service for 12 months from the date of purchase
• • Warranty coverage: Sound quality issues, port malfunctions, and other defects not caused by human damage
• • Cosmetic wear, cable strain damage, and similar issues are not covered under warranty.
• • After-sales processing time: 3-5 business days after receiving the product
• • Submit a ticket after logging in to track its status anytime.